Guest post: Mindset GPS: Navigating New Realities
Great leaders make the right call at the right time to deliver outstanding results. They avoid relying on outdated mindsets and practices in a complex and changing environment. Leaders today must be...
View ArticleThe World Resources Sim Center: on its way to Silicon Valley
Last month I received an intriguing email inviting me to an event at Kimberly Wiefling’s house. I’d met Kimberly before through Jonathan Trent, as part of the work I’ve been doing to help out the...
View ArticleNecessary, but not sufficient
When asked “who created Apple?”, it’s tempting to say Steve Jobs did it. The truth is that, although he may have been necessarily, he was not sufficient. Similarly Bill Gates, who (as Malcolm Gladwell...
View ArticleSingle link think
In the swirl of events, I’m often left wondering if there’s something deeper going on. Our leaders seem to be increasingly missing the bigger picture. A glimpse, here and there, into the underlying...
View ArticleResponsibility, authority, and insanity
So this is pretty basic. But it’s huge. Problem: You are working at a bank and have been tasked with developing a new customer care program. You’re making good progress, and reach out one day to a...
View ArticleMachine Learning Software Engineering: Top Five Best Practices
Back in the day when coding was new, as soon as software team was hired for a project, management would command: “code”. No design, no planning, no requirements, no oversight, nor QA. After too many...
View ArticleGuest Post: The Decision Command Fallacy (Part 1) How to avoid unintended...
Many years ago, I was hooked on reading crime thrillers, especially the kind that ended with an unexpected twist. One of these in particular has stuck in my mind to this day because the idea behind it...
View ArticleGuest Post: The Decision Command Fallacy (Part 2) How to avoid unintended...
Decision failure patterns in complex environments The two decision failures I covered in Part 1 have different causes, but follow similar patterns. The hit man example is a case of “throwing the baby...
View ArticleGuest Post: The Decision Command Fallacy (Part 3) How to avoid unintended...
In Part 2 of this article, I explained that, without careful thought, intervention in a complex situation will, more often than not, lead to unintended consequences. If we don’t lift our game, I...
View ArticleGuest Post: The Shape of Big Lies
Social media bombards us with big lies. The juicier and click-baitier, the better, and the happier are advertisers. Unfortunately, disinformation is often plausible as well as attractive. By promising...
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